Managed service providers (MSPs) need more than just a reliable backup—they need a solution that’s easy to manage, performs under pressure, and scales with their clients. The market is full of options, from Acronis and Datto to Commvault and beyond, but not all platforms are built with MSPs in mind.
Let’s break down how Veeam stacks up against other leading backup providers across the areas that matter most: ease of use, performance, and partner ecosystem. Whether you’re evaluating platforms for the first time or reconsidering your current toolset, this comparison can help you make a more informed decision.
Why MSPs Should Care
Backup and disaster recovery are business-critical services that shape how MSPs support clients and scale their operations. Choosing the wrong platform can lead to complex deployments, sluggish restore times, and limited visibility into client environments. Worse yet, it can eat into margins with rigid licensing models or expensive add-ons.
Ideally, you need a solution that fits the way you work: fast, flexible, and built to support multitenant environments. That’s where Veeam shines—especially when paired with an experienced partner like Cloudsmart, who helps MSPs deploy and manage Veeam efficiently without the overhead of building infrastructure from scratch.
Overview of Backup Providers
There’s no shortage of backup solutions on the market, but not all of them are optimized for the needs of MSPs. Here’s a quick overview of four major players commonly evaluated by service providers:
- Veeam: Known for its robust data protection across virtual, physical, and cloud environments. Veeam offers tools like Cloud Connect and the Service Provider Console, making it ideal for multitenant management and MSP delivery models.
- Acronis: Positioned as a cyber-protection platform, Acronis bundles backup with anti-ransomware and endpoint security. It’s popular among SMB-focused MSPs but can be heavier on alerts and less customizable.
- Datto: Offers backup appliances and cloud-based BCDR. Designed with MSPs in mind, Datto emphasizes ease of deployment and includes features like ransomware detection and automatic testing—but it’s more rigid in terms of infrastructure and pricing.
- Commvault: An enterprise-grade solution with powerful data management capabilities. While Commvault is feature-rich, it often proves too complex and costly for most MSPs targeting SMB or mid-market clients.
Head-to-Head: Veeam vs. Acronis, Datto, and Commvault
When evaluating backup solutions, MSPs should focus on what affects their day-to-day operations: how easy the platform is to manage, how well it performs under stress, and what kind of support and scalability it offers through its partner program. Here’s a side-by-side breakdown of the key differences across four providers, including Veeam, Acronis, Datto, and Commvault.
Deep Dive: Why MSPs Choose Veeam
Veeam has become a go-to choice for service providers because it combines powerful enterprise-grade features with tools specifically built for MSP workflows. Here’s what sets it apart:
- Centralized Management – Service Provider Console for unified visibility across tenants.
- Broad Workload Coverage – Virtual, physical, SaaS, and cloud workloads all covered.
- Immutability & Ransomware Protection – Built-in defenses and anomaly detection.
- Flexible Licensing Options – Rental, BYOL, or per-workload pricing for scalability.
How Veeam Compares to Other Backup Providers
While Acronis, Datto, and Commvault all serve important segments of the backup market, each comes with trade-offs that can limit flexibility for MSPs. Veeam strikes the right balance—delivering enterprise performance, ease of use, and strong partner support without the baggage of proprietary ecosystems or steep learning curves.
Why MSPs Should Choose Veeam with Cloudsmart
Choosing the right backup platform is only half the battle—MSPs also need a partner who can help them deploy, support, and scale it efficiently. That’s where Cloudsmart comes in.
As a certified Veeam Cloud & Service Provider (VCSP), Cloudsmart has been helping MSPs deliver secure, high-performance backup and disaster recovery solutions for over two decades. Here’s what sets Cloudsmart apart:
- Fast, Flexible Deployment – Infrastructure-ready environments built for MSP scale.
- 24/7 Monitoring & Support – Always-on availability to support your clients’ uptime.
- Local Data Centers – Connecticut-based colocation with a national presence.
Final Thoughts: Choose the Backup Platform Built for MSP Growth
Not all backup providers are created equal—especially when it comes to meeting the day-to-day needs of managed service providers. Veeam stands out by offering a platform that’s powerful, intuitive, and purpose-built for service providers.
When combined with Cloudsmart’s deep technical expertise, 24/7 support, and scalable infrastructure, MSPs can deliver dependable backup and disaster recovery services—without the complexity or cost of going it alone.
Looking to make the switch or streamline your current backup services? Talk to the Cloudsmart team about your options or schedule a walkthrough of the Veeam platform. We’ll help you build a solution that fits your clients—and your bottom line.